Shipping policy

Thank you for shopping with Phemae! Below is our shipping policy to ensure transparency and customer satisfaction.

1. Order Processing Time:

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Charges:

Shipping charges for your order will be calculated and displayed at checkout. We may offer free shipping on selected orders or during special promotions.

3. Delivery Timeline:

Depending on your location, delivery may take 3-7 business days after dispatch. We aim to deliver your products as quickly as possible but delays may occur due to unforeseen circumstances.

4. Tracking Your Order:

Once your order is shipped, you will receive an email with the tracking number and a link to track your package.

5. Address Accuracy:

Please ensure that your address details are accurate and complete to avoid delivery issues. We are not responsible for orders returned due to incorrect addresses.

6. Contact:

If you have any questions about your shipment, feel free to contact our support team at Phemae.bizz@gmail.com.

7. International Shipping:

Due to the ongoing global conflicts, we are unable to ship outside India. Similarly we are not accepting payments from outside India. Sorry for the inconvenience, once the situations are stabilized we shall resume with our international operations.